Patient and Family Advisory Council
Explore how the Patient and Family Advisory Council (PFAC) at UNC Health Wayne helps improve the patient experience and enhance the quality of care.
What’s a PFAC?
Our PFAC includes former patients and their family members along with members of our staff at UNC Health Wayne. PFAC members promote integrating patient-centered care across our organization. Patient perspectives and family feedback provide unique insights and advice about:
- Patient and family needs and concerns
- Current hospital systems and processes
- Ways to improve care practices
Benefits of a PFAC
Monthly meetings of our PFAC allow members to discuss and fine-tune hospital processes and care delivery to ensure patient-centered practices. Volunteers see the council as a way to communicate and advocate for patients.
Patient-Friendly Programs
PFAC collaboration at UNC Health Wayne is responsible for championing several programs such as:
Volunteers also have the opportunity to serve as patient/family advisors on other hospital committees.