Quality Commitment

Count on high-quality care in a safe environment at UNC Health Wayne. Our team is on a journey to continuous improvement, incorporating evidence-based care, standard work processes and national patient safety guidelines designed to elevate the standard of care we provide.

Some of our key initiatives around quality care include:

Joint Commission Accreditation

Rest assured you’ll receive excellent care and treatment at UNC Health Wayne because The Joint Commission accredits our hospital, laboratory and stroke program. That means our services and staff meet The Joint Commission’s national accreditation standards for quality of care and safety.

Speak Up

Patients and their family members are an important part of the care team at UNC Health Wayne. Patients contribute to the healing environment at UNC Health Wayne by being active participants in their health care.

Research shows that patients who make their voices heard are likely to get better more quickly. That’s why we support The Joint Commission’s Speak Up™ campaign and encourage our patients to:

• Speak up
• Pay attention
• Educate themselves
• Bring advocates (family members and friends)
• Know about new medication
• Use a quality health care organization
• Participate in all decisions about their care

Patient Satisfaction Surveys

To improve our care, we take part in a program that compares our patient feedback to national data. Patient satisfaction surveys help us deliver compassionate, high-quality health care.